• warning: Parameter 2 to user_relationships_api_user_relationships() expected to be a reference, value given in /home/pslearni/public_html/includes/module.inc on line 483.
  • warning: Parameter 2 to user_relationship_defaults_user_relationships() expected to be a reference, value given in /home/pslearni/public_html/includes/module.inc on line 483.
  • warning: Parameter 2 to user_relationship_mailer_user_relationships() expected to be a reference, value given in /home/pslearni/public_html/includes/module.inc on line 483.
  • warning: Parameter 2 to securepages_link_alter() expected to be a reference, value given in /home/pslearni/public_html/includes/common.inc on line 2839.
  • warning: Parameter 2 to securepages_link_alter() expected to be a reference, value given in /home/pslearni/public_html/includes/common.inc on line 2839.
  • warning: Parameter 2 to admin_system_info_alter() expected to be a reference, value given in /home/pslearni/public_html/includes/common.inc on line 2839.
  • warning: Parameter 2 to admin_system_info_alter() expected to be a reference, value given in /home/pslearni/public_html/includes/common.inc on line 2839.
  • warning: Parameter 2 to admin_system_info_alter() expected to be a reference, value given in /home/pslearni/public_html/includes/common.inc on line 2839.
  • warning: Parameter 2 to admin_system_info_alter() expected to be a reference, value given in /home/pslearni/public_html/includes/common.inc on line 2839.
  • warning: Parameter 2 to admin_system_info_alter() expected to be a reference, value given in /home/pslearni/public_html/includes/common.inc on line 2839.
  • warning: Parameter 2 to admin_system_info_alter() expected to be a reference, value given in /home/pslearni/public_html/includes/common.inc on line 2839.
  • warning: Parameter 2 to admin_system_info_alter() expected to be a reference, value given in /home/pslearni/public_html/includes/common.inc on line 2839.
  • warning: Parameter 2 to admin_system_info_alter() expected to be a reference, value given in /home/pslearni/public_html/includes/common.inc on line 2839.
  • warning: Parameter 2 to user_relationships_api_user_relationships() expected to be a reference, value given in /home/pslearni/public_html/includes/module.inc on line 483.
  • warning: Parameter 2 to user_relationship_defaults_user_relationships() expected to be a reference, value given in /home/pslearni/public_html/includes/module.inc on line 483.
  • warning: Parameter 2 to user_relationship_mailer_user_relationships() expected to be a reference, value given in /home/pslearni/public_html/includes/module.inc on line 483.
  • warning: Parameter 2 to user_relationships_api_user_relationships() expected to be a reference, value given in /home/pslearni/public_html/includes/module.inc on line 483.
  • warning: Parameter 2 to user_relationship_defaults_user_relationships() expected to be a reference, value given in /home/pslearni/public_html/includes/module.inc on line 483.
  • warning: Parameter 2 to user_relationship_mailer_user_relationships() expected to be a reference, value given in /home/pslearni/public_html/includes/module.inc on line 483.
  • warning: Parameter 2 to user_relationships_api_user_relationships() expected to be a reference, value given in /home/pslearni/public_html/includes/module.inc on line 483.
  • warning: Parameter 2 to user_relationship_defaults_user_relationships() expected to be a reference, value given in /home/pslearni/public_html/includes/module.inc on line 483.
  • warning: Parameter 2 to user_relationship_mailer_user_relationships() expected to be a reference, value given in /home/pslearni/public_html/includes/module.inc on line 483.
  • strict warning: Non-static method view::load() should not be called statically in /home/pslearni/public_html/sites/all/modules/views/views.module on line 842.
  • strict warning: Declaration of views_handler_argument::init() should be compatible with views_handler::init(&$view, $options) in /home/pslearni/public_html/sites/all/modules/views/handlers/views_handler_argument.inc on line 33.
  • strict warning: Declaration of views_plugin_style_default::options() should be compatible with views_object::options() in /home/pslearni/public_html/sites/all/modules/views/plugins/views_plugin_style_default.inc on line 14.
  • strict warning: Declaration of views_plugin_row::options_validate() should be compatible with views_plugin::options_validate(&$form, &$form_state) in /home/pslearni/public_html/sites/all/modules/views/plugins/views_plugin_row.inc on line 25.
  • strict warning: Declaration of views_plugin_row::options_submit() should be compatible with views_plugin::options_submit(&$form, &$form_state) in /home/pslearni/public_html/sites/all/modules/views/plugins/views_plugin_row.inc on line 25.
  • warning: Parameter 2 to user_relationships_api_user_relationships() expected to be a reference, value given in /home/pslearni/public_html/includes/module.inc on line 483.
  • warning: Parameter 2 to user_relationship_defaults_user_relationships() expected to be a reference, value given in /home/pslearni/public_html/includes/module.inc on line 483.
  • warning: Parameter 2 to user_relationship_mailer_user_relationships() expected to be a reference, value given in /home/pslearni/public_html/includes/module.inc on line 483.
  • warning: Parameter 2 to user_relationships_api_user_relationships() expected to be a reference, value given in /home/pslearni/public_html/includes/module.inc on line 483.
  • warning: Parameter 2 to user_relationship_defaults_user_relationships() expected to be a reference, value given in /home/pslearni/public_html/includes/module.inc on line 483.
  • warning: Parameter 2 to user_relationship_mailer_user_relationships() expected to be a reference, value given in /home/pslearni/public_html/includes/module.inc on line 483.
  • warning: Parameter 2 to user_relationships_api_user_relationships() expected to be a reference, value given in /home/pslearni/public_html/includes/module.inc on line 483.
  • warning: Parameter 2 to user_relationship_defaults_user_relationships() expected to be a reference, value given in /home/pslearni/public_html/includes/module.inc on line 483.
  • warning: Parameter 2 to user_relationship_mailer_user_relationships() expected to be a reference, value given in /home/pslearni/public_html/includes/module.inc on line 483.
  • warning: Parameter 2 to user_relationships_api_user_relationships() expected to be a reference, value given in /home/pslearni/public_html/includes/module.inc on line 483.
  • warning: Parameter 2 to user_relationship_defaults_user_relationships() expected to be a reference, value given in /home/pslearni/public_html/includes/module.inc on line 483.
  • warning: Parameter 2 to user_relationship_mailer_user_relationships() expected to be a reference, value given in /home/pslearni/public_html/includes/module.inc on line 483.

Responsible Service of Alcohol Course

The requirements for RSA differ from state to state.

In Victoria, Australian Capital Territory (ACT), New South Wales (NSW) and Queensland training companies and each individual trainer must be approved with the relevant state authority. In Tasmania, individuals need to do a course through the Skills Institute. In WA, NT and SA the trainee only needs to complete the nationally recognised unit of competency for RSA: SITHFAB201: Responsible Service of Alcohol. In Queensland, WA, NT and SA the course can be done online, however in Victoria, ACT and NSW, it must be delivered face to face.

Course overview:

RSA courses help students to

  • Understand and comply with the legal responsibilities associated with the service of alcohol in their state
  • Assist in harm minimisation
  • Recognise what constitutes a standard drink and understand the different strengths of alcohol
  • Appreciate the effects that alcohol has on the community and individuals
  • Detect the different levels of intoxication in customers,
  • Prepare strategies and skills in the prevention and detection of minors on licensed premises
  • Prevent underage drinking
  • Find attractive alternatives to alcohol service
  • Improve communication with customers
  • Competently advise customers of the options available.
  • Understand problems associated with excessive consumption
  • Alcohol and the law
  • Be able to understand the question of who is responsible for RSA
  • Have the "must know" facts about alcohol
  • Improve the atmosphere in their premises

In Victoria:

It is compulsory to have an RSA certificate if you work in a venue with:

  • A general license
  • On-premises license
  • Late night license, or
  • Packaged liquor license (such as a bottle shop).
  • It is also compulsory in other situations where there is a condition on the liquor license requiring the employment of RSA trained staff or you are applying for a new liquor license.

For the delivery of the RSA course the Materials, presentations and assessments are prepared by The Victorian Commission for Gambling and Liquor Regulation (VCGLR) and we must deliver the training as per their specific requirements.

Cost of the training includes:

  • Delivery of training session prepared by VCGLR
  • A resource book prepared by VCGLR
  • VCGLR issued certificate
  • Training record for your facility, summarising the training that was undertaken, the participants and their results (if training is conducted onsite for your organisation)
  • Assessment

Conditions imposed on Prime Skills when delivering this training by VCGLR:

  • Course must be a minimum of 4 ½ hours (which can include assessment time)
  • Maximum number of people in each course is 25
  • Trainees must be provide photo ID and personal details including full name, date of birth and suburb where they reside
  • VCGLR charge Prime Skills $8 per trainee certificate issued (we charge this to you at $13 per person to cover the administration required by VCGLR)
  • Each training organisation and trainer must be approved by VCGLR to deliver this course and attend a course at VCGLR on how to deliver the training

In New South Wales

RSA training requirements applies to:

  • Licensees;
  • Approved managers;
  • Staff, including promotional staff, involved in the sale, supply and service of alcohol;
  • Volunteers, including club directors, who have liquor service responsibilities and
  • Security officers with crowd control duties.

For the delivery of the RSA course the materials, presentations and assessments are prepared by Prime Skills. We must also provide the student with resource material prepared by the Office of Liquor, Gaming and Racing (OLGR).

Your participants will be able to interact, ask questions, feel comfortable and understand what we are telling them. We use PowerPoint, Whiteboard, group discussions, videos, practical examples and examples that they can touch and experience. We target all three categories of learners (audio, visual and kinetic).

Cost of the training includes:

  • Delivery of training session prepared by Prime Skills
  • A resource book prepared by OLGR
  • OLGR issued certificate
  • Training record for your facility, summarising the training that was undertaken, the participants and their results (if training is conducted onsite for your organisation)
  • Assessment

Conditions imposed on Prime Skills when delivering this training by OLGR:

  • Course must be a minimum of 6 ½ hours (which can include assessment time)
  • Maximum number of people in each course is 30
  • Trainees must be provide photo ID and personal details including full name, date of birth and suburb where they reside
  • After 22nd August 2011 OLGR will charge Prime Skills $70 per trainee for the certificate AND photo competency card issued (we charge $80 per person to cover the administration required by OLGR).
    Note: We provide the trainee with an interim certificate that is valid for 21 days. The individual trainee must present themselves to a Service NSW outlet within 21 days of completing the course and provide 100 points of ID in order to receive a competency photo card. Please refer to the OLGR website for the most convenient service outlet to use: www.olgr.nsw.gov.au/courses_students.asp
  • Each training organisation and trainer must be approved by OLGR to deliver this course
  • Each trainer must have at least 5 years experience working in NSW licensed premises